Change Log
June 2026new
Team members
Organisations can now invite additional team members to their account. Invite colleagues by email, manage their access from Settings → Team, and remove members at any time — making it easy to collaborate across events without sharing login credentials.
June 2026new
Custom checkout fields
Organisers can now define exactly which customer details are collected at checkout. Add, remove, and reorder fields like phone number, address, or custom questions — so you only ask buyers what you actually need.
June 2026new
REST API
Pro accounts can now access Ticket HQ data programmatically. The REST API supports reading events, tickets, and customers, and issuing new tickets — all scoped to your organisation and authenticated with an API key.
May 2026new
Ticket HQ Pro
Introducing our Pro plan at $99/month. Pro organisers receive:
- Zero platform fee — keep 100% of every ticket sale
- Full REST API access for custom integrations
- API key management under Settings → Developer
- Higher monthly ticket caps (10,000 soft / 20,000 hard)
- Stripe Connect onboarding for direct payouts
April 2026new
Public sales channel
A dedicated public storefront for selling tickets directly to customers. Buyers can browse events, select ticket types, and complete checkout via Stripe — all without needing a Ticket HQ account.
April 2026new
Booking & service fees
Organisers can now configure a booking fee and/or service fee per event — useful for offsetting platform costs or covering processing charges. Fees are shown transparently to buyers at checkout.
April 2026new
Order management
Every ticket purchase is now tracked as an order. View order history, customer details, and payment status from the dashboard — giving you a full picture of your sales in one place.
March 2026new
Ticket delivery — PDF & email
Tickets can now be delivered to customers automatically. Each ticket generates a branded PDF with a scannable QR code, and can be emailed directly from the ticket detail page. A public shareable link lets buyers view their QR code on any device without logging in.
March 2026new
Data export
Export your events, tickets, and customer data as CSV files directly from the dashboard. Useful for reporting, mailing lists, and offline record-keeping.
February 2026improvement
Multi-currency support
Ticket pricing and checkout now support multiple currencies. Set your preferred currency per event and display the correct symbol throughout the dashboard and sales channel.
January 2026new
Full ticket management
The ticket management suite is now fully live:
- Issue tickets manually from the dashboard or directly from an event page
- Search and filter tickets by customer, event, or status
- Edit customer contact details without voiding the ticket
- Live QR codes on every ticket detail page
